Terms of Service

Terms of Service

Terms of Service_Terms of Service_Shenzhen Shenguan Watch Co., Ltd.

Last updated: August 31, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Shenzhen Shenguan Watch Co., Ltd. (“Shenguan,” “we,” “us,” or “our”). By using this website, you agree to these Terms. If you do not agree, please stop using the website.

1. Purpose of the Website

This website provides information about Shenguan, our watch products, OEM/ODM manufacturing capabilities, customization options, production processes, quality-control services, and business resources. It also enables business users to submit inquiries, request quotations, select watches for an inquiry list, and contact our team.

2. Eligibility and Business Use

You must have the legal capacity to accept these Terms. If you use the website on behalf of a company or other organization, you confirm that you are authorized to act for that organization and to bind it to these Terms. The website is primarily intended for business and professional users.

3. Product Information

We make reasonable efforts to present accurate product descriptions, images, dimensions, materials, movement information, water-resistance references, finishes, packaging options, and customization guidance. Product appearance, specifications, functions, components, certifications, packaging, availability, and documentation may change as products are improved or updated.

Website content is provided for general reference and does not replace project-specific technical confirmation, approved samples, drawings, specifications, or quality standards. Before placing an order, you are responsible for confirming that the selected design, movement, materials, dimensions, functions, branding, packaging, testing requirements, and intended market are suitable for your project. Where website information differs from an authorized written quotation, contract, approved sample, specification sheet, or product label, the applicable written transaction document or approved specification will control.

4. Inquiries, Quotations, and Orders

Submitting a form, adding watches to an inquiry list, sending artwork, or requesting a quotation does not create an order or require Shenguan to manufacture or supply any product. Website quotations, preliminary estimates, samples, and communications are invitations to discuss a possible transaction unless expressly stated otherwise.

An order becomes binding only after the parties confirm the applicable commercial and technical terms through an authorized written quotation, pro forma invoice, purchase-order acceptance, sales contract, approved sample, or other written agreement. Price, currency, taxes, freight, tooling, sampling fees, minimum order quantity, lead time, payment terms, warranty, inspection standards, intellectual-property authorization, and delivery conditions will be governed by that transaction document. Customized products may be subject to additional design review, sampling, testing, and written approval.

5. Permitted Use

You may access and use the website for lawful business research, product evaluation, communication with Shenguan, and other legitimate purposes consistent with these Terms. You must not:

  • Use the website in violation of applicable law or the rights of another person.
  • Submit false, misleading, fraudulent, abusive, unlawful, or infringing content.
  • Attempt to gain unauthorized access to the website, server, database, accounts, or connected systems.
  • Introduce malware, harmful code, automated attacks, or excessive requests that disrupt website operation.
  • Scrape, copy, reproduce, republish, or commercially exploit substantial website content without written permission, except as permitted by law.
  • Remove copyright, trademark, attribution, or proprietary notices.
  • Impersonate another person or misrepresent your affiliation or authority.

6. Intellectual Property

The website and its text, graphics, photographs, videos, product presentations, downloads, software, layout, logos, trademarks, and other content are owned by Shenguan or used with permission and are protected by applicable intellectual-property laws.

Shenguan grants you a limited, revocable, non-exclusive, non-transferable right to access and use the website for its intended purpose. No ownership right or broader license is transferred to you. You may not use Shenguan’s trademarks, product photography, drawings, or other proprietary materials for commercial purposes without written permission.

7. Information and Materials You Submit

You remain responsible for information, files, requirements, logos, trademarks, designs, artwork, reference images, feedback, or other materials you submit. You confirm that you have the right to provide and use them and that doing so does not violate law, confidentiality obligations, intellectual-property rights, or third-party rights.

You authorize Shenguan to use submitted materials as reasonably necessary to respond to your request, prepare a quotation, evaluate technical feasibility, create samples, manufacture an agreed product, provide support, maintain business records, and perform an agreed transaction. Unless a separate confidentiality agreement applies, do not submit trade secrets, export-controlled information, personal data about others, or other highly confidential material.

8. Third-Party Websites and Services

The website may link to or display content from third parties, including maps, videos, social networks, messaging platforms, component suppliers, and logistics providers. These services are provided for convenience. Shenguan does not control and is not responsible for third-party content, availability, security, privacy practices, or terms. Your use of a third-party service is governed by that provider’s own terms.

9. Website Availability and Changes

We may update, suspend, restrict, or discontinue any part of the website, product listing, resource, or online function at any time. We do not guarantee that the website will always be available, uninterrupted, current, secure, or error-free. Scheduled maintenance, network conditions, security events, or circumstances outside our reasonable control may affect availability.

10. Disclaimers

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis. Shenguan disclaims warranties regarding website availability, accuracy, completeness, non-infringement, merchantability, fitness for a particular purpose, and results obtained from use of the website, except where such warranties cannot legally be excluded.

Product warranties, quality standards, remedies, and acceptance criteria, if any, are governed exclusively by the applicable written sales contract, quotation, approved specification, warranty statement, or other transaction document. Nothing on the website creates a warranty beyond those written terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Shenguan and its directors, employees, representatives, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising from use of or inability to use the website, including loss of profit, revenue, business opportunity, production, data, or goodwill.

Where liability cannot be excluded, it will be limited to the extent permitted by applicable law. These limitations apply only to website use and do not replace liability terms contained in a separate written sales, manufacturing, or service agreement.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising from your unlawful misuse of the website, infringement of another party’s rights, unauthorized use of submitted designs or trademarks, or material breach of these Terms.

13. Privacy

Our collection and handling of personal information is described in our Privacy Policy, which forms part of your use of the website.

14. Governing Law and Disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules, unless mandatory applicable law requires otherwise. The parties should first attempt to resolve any website-related dispute through good-faith discussion. If a dispute cannot be resolved, it may be submitted to a court with competent jurisdiction in Shenzhen, China, unless the parties have agreed in writing to another dispute-resolution method or mandatory law provides otherwise.

15. Changes to These Terms

We may revise these Terms to reflect changes in the website, our business, manufacturing services, or legal requirements. Updated Terms will be posted on this page with a revised date. Your continued use of the website after an update means that you accept the revised Terms to the extent permitted by law.

16. Severability and Entire Terms

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect. These Terms and the Privacy Policy constitute the agreement governing general website use. A separate written sales, manufacturing, service, confidentiality, distribution, or other agreement will control the specific subject matter covered by that agreement.

17. Contact Us

Questions about these Terms may be sent to:

Shenzhen Shenguan Watch Co., Ltd.
Room 803, Building G, Bafang Zhigu, No. 18, Huanguan South Road, Guanlan Street, Longhua District, Shenzhen, Guangdong, China.
Email: exinliu@shenguanwatch.com
Phone / WhatsApp: +86 159 1534 9573